The famous terms and conditions that are supposed to scare you but won't scare you at all.
If you're here because you want to know a little more about the applicable conditions. Maybe you have already purchased and would like information for an exchange, a refund or simply because it's raining outside and you don't know what to do.
To get here you had to click on our site, the conditions apply on the site https://www.Georgede-Studio.com
The SITE is published by the company SAS Créations Georgedé whose head office is located in Paris at 12, rue de l'Echiquier 75010 registered in the PARIS trade register under the RCS number: 732049408 00014.
VAT number: FR45732049408
His email address is c
ontact@georgede-studio.com. For convenience we will call ourselves GEORGEDÉ STUDIO and you will be named the customer. It's not very pretty but it seems that it's the law.
Please note, if it was worth it, that your purchases are personal and not professional. In short, it's to make you beautiful and not to make someone else beautiful unless it's to make a gift, but always on a personal basis.
Heading 1 - Purpose
It should also be noted that distance selling on the GEORGEDÉ STUDIO website is only authorized for natural persons who have reached the age of majority or who have parental authorization.
Unfortunately, GEORGEDÉ STUDIO cannot be held liable in this respect.
If you have purchased is that you (the customer) adhere to our general conditions of sale. This condition is necessary for the realization of the sale.
Item 2 - Products
Presentation of the Products
You won't fall off your chair if you are told that the Products are sorted by standard tabs and then by individual product sheets in the form of an information sheet (Product designation, detailed description, composition, photo, video and price) elaborated with love and the maximum accuracy and precision. However, photos have their limits, and so does the Internet, and your perception may be altered or modified as a result. We at GEORGEDÉ STUDIO emphasize the nuances of colour in our printed matter. Theoretically you will not see a blue skirt when it is a green dress, but let's bring this precision anyway.
Composition
You will find the composition and/or cleaning advice on the sheet for each Product.
The Customer is solely responsible for the choice of Products, their conservation and use. We do not see how we could choose them or wear them in your place .
Heading 3 - Prices and stocks
The prices of the Products are inclusive of tax, excluding delivery costs and within the limit of available stocks. Prices may vary from one period to another due to special promotions or destocking. (It is necessary to jump on the occasion when it presents itself).A tab "Deliveries and Returns" is available on the home page if you want to know how it works.
Item 4 - Ordering
GEORGEDÉ STUDIO undertakes to honour orders received on the Site only within the limit of available stocks of Products. We can only deliver what we have, but if an ordered product is suddenly unavailable (because your neighbour was faster than you), GEORGEDÉ STUDIO will offer you to order it with a delivery within 15 days by following the same process as a classic purchase with the only difference that you will be told when choosing its size that the item is "on order, delivered within 15 days". And yes, there are undeniable advantages to making everything yourself.
Placing an order
The necessary steps to register an order are :
(we are not going to teach you much new)
1: if you already have a Customer account (email and password required)
If you do not have a customer account, you will have to create one when you place the order and validate it.
2: You navigate, you have a good time alone or between friends to add the Products to the basket. Access to the basket is possible at any time to modify or validate it.
3: You, the cherished customer, check the details of your basket and choose your delivery method (colissimo home, in a relay point or at the post office of your choice).
4: Very important: you enter your full details (name, first name, address, mobile phone number (to receive a delivery sms and in case of a problem during delivery, it's not to get your 06) specify if you have important information for the delivery.
5: You accept the terms and conditions of sale on the Site (by clicking where necessary);
6: You choose your preferred method of payment (Credit Card, Visa, Mastercard or PayPal) and then validate the required information on the archi secure payment page 3D Sécure.
Your final acceptance has here value of electronic signature (oulala it's scary, at the same time you do not sign for peace in the Middle East even if it would have pleased us).
Confirmation of order
As if by magic, you will receive an e-mail confirming your order a few minutes later:
- the order confirmation with details of the products ordered (photo, description, price and quantities. The delivery address as well as your personal data will also be mentioned. We hope that everything has been checked before clicking.
Changing or cancelling an order
Unfortunately, you will no longer be able to modify the order on the site if you have validated your basket by the action of your payment (but you can do so before). You always have the possibility to contact GEORGEDÉ STUDIO within 24 hours (before the preparation of the order) to report a possible error. In this case, GEORGEDÉ STUDIO will try its best to satisfy you but cannot be held responsible if the order has already left in the meantime. But don't panic, we will always find a solution together. Who doesn't make mistakes in life?
Heading 5 - online payment
Payment by credit card or Paypal account
The following cards are accepted: Carte Bleue, Visa, Mastercard, (3D Secure verification system) In case of problems with 3D Secure, you should contact your bank.
- by Paypal, the Paypal terms and conditions apply.
Securing
At the time of payment, the Customer indicates his card number, its validity date and the cryptogram on the back of his credit card. Your bank verifies your identity through the 3D Secure system.
Heading 6 - Terms of delivery
GEORGEDÉ STUDIO delivers all orders to Metropolitan France, Corsica, Monaco and the whole of Europe.
For delivery, GEORGEDÉ STUDIO offers you :
For all orders over 130€ in Metropolitan France, delivery is free of charge.
For any order less than 130€ in Metropolitan France here are the conditions that apply:
In all cases, you will be informed of the amount of the delivery charges before the validation and payment of your order.
Colissimo home: 6€.
For a home delivery, your package will be given to you or delivered to your mailbox (if it can hold it). If you are absent, a collection slip will be left with you to pick up your parcel at the post office to which you are attached. You have 10 working days to collect it. After this period, it will be returned to GEORGEDÉ STUDIO to our great regret.
An e-mail or sms (depending on your choice) will be sent to you 24 hours before the delivery of your package.
DELIVERY AT THE POST OFFICE: 4€.
Delivery in one of the post offices of your choice in France (without prior passage of your postman at home).
DELIVERY AT A RELAY POINT: 4€.
Delivery in one of the post office relay point shops (there are thousands of them!). You will be informed of the availability of your package by email or sms, again with a withdrawal voucher allowing you to come and collect it within 10 working days of receiving the email or sms.
CLICK AND COLLECT at our Boutique Georgedé :Free of course
If you are in Paris or in the surrounding area and public transport is working, you can pick up your purchases at the GEORGEDÉ STUDIO boutique located at 12, Rue de l'Echiquier 75010 Paris between 9am and 5:30pm.
For any delivery outside of Metropolitan France, the shipping costs will be indicated to you before validating your basket.
The average delivery time includes :
- The processing of orders from Monday to Friday (except public holidays), within an average of 48 hours. It may take longer during certain promotional periods or busy periods.
You will be kept informed by e-mail of the dispatch and tracking of your order.
You will be able to track your order by logging in to your account in the orders area.
Item 7 - Return of ordered Products
Deadline:
GEORGEDÉ STUDIO offers customers 30 days to change their mind (15 days more than the law). We thought you had a busy schedule and that 15 extra days would be welcome to fit it in between work, family life, friends, happy hours, tennis, golf, late mornings and blackouts.
- The period starts on the date of delivery of the package.
After these deadlines, the delivered items will be deemed to be accepted by the Customer.
How to notify us :
You must notify GEORGEDÉ STUDIO of your decision to withdraw from the Order by e-mail at the following address retourweb@georgede-studio.com
Refund
You will be refunded within 15 days, except for the return and shipping costs if your order was less than 130 euros. If it exceeded this amount, only the return costs will be retained. In the case of an exchange, you will not pay the return costs.
GEORGEDÉ STUDIO may however defer the refund until we have received the returned products.
Refunds are made by crediting the Customer's bank account corresponding to the credit card used to pay for the order or by the PAYPAL account.
You can also apply for a credit note or voucher in lieu of the rebate. Which Philippe obviously prefers, since it's a pledge of trust and loyalty, and he loves that.
How to return your Product
- by post, to the following address
Georgedé Studio
Service Retour Web
12, Rue de l'Echiquier 75010 Paris
it is important that you keep a proof of shipment to request a refund.
The return label will be sent to you by email as soon as your request is processed.
If there is an exchange, here's how to do it :
Within the same period, you can also request an exchange for a product of the same or higher value. In this case, you will have to pay the difference, unless you are a childhood friend of Philippe.
Condition of returned or exchanged Products :
The Product(s) returned (including in the case of an exchange) must be new, unused and if possible in their original box. Any item returned dirty and/or damaged will not be accepted. If you wear the dress or jacket for 15 days before returning it to us, we think that even a child will be able to see it.
Upon receipt of the package, GEORGEDÉ STUDIO will carry out a verification of the returned Product(s).
If the return is refused by GEORGEDÉ STUDIO, the Products will be returned to you at your expense without you being able to demand any compensation or reimbursement. How hard life is in this world.
Non-conforming products :
In case of delivery of a Product that does not conform to the order (nothing to say it is for us) you must return the Product to GEORGEDÉ STUDIO, according to the following modality and no transport costs will be at your charge (neither outward nor return):
Contact GEORGEDÉ STUDIO's customer service, by email at the following address
contact@georgede-studio.com
Return by post to the following address:
Georgedé Studio
Service Retour Web
12, Rue de l'Echiquier 75010 Paris
Always remember to keep the proof of this return.
In this case, you may ask GEORGEDÉ STUDIO to either:
- exchange the Product with a Product of equivalent quality and price, within the limits of available stocks;
- or to be reimbursed the price of the Product ordered and any initial and return delivery costs.
Section 8 - Complaints - Information
For any information, question or advice, GEORGEDÉ STUDIO's customer service is at the disposal of the Customer by e-mail at the following address: contact@georgede-studio.comou by telephone at 01 47 70 81 03, Monday to Friday from 9:00 am to 5:30 pm.
Section 9 - Information technology and freedom
GEORGEDÉ STUDIO complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data repealing Directive 95/46/EC (the "PDSR") You can consult our section "My PDSR" at the bottom of the home page.
Section 10 - Intellectual Property Rights
All the visual elements of the Site are the exclusive property of GEORGEDÉ STUDIO and benefit from both copyright protection and the protection conferred by the provisions relating to trademark law. We didn't do it all in one night, so we still want to protect our work.
Reproduction in whole or in part, on any medium whatsoever and for any reason whatsoever, without the prior and express consent of GEORGEDÉ STUDIO is strictly forbidden. Same remark as above.
Item 11 - Force Majeure
Cases of force majeure may make it impossible for GEORGEDÉ STUDIO to perform its services in whole or in part.
You have understood, if a storm hits us, if a white shark eats the logistics manager, if we are all struck by Alzheimer's with the inability to remember who you are, or even worse if a total and massive strike prevents our deliveries (but we are quiet in France it never happens) GEORGEDÉ STUDIO undertakes to notify the Customer as soon as possible.
Section 12 - Limitation of liability
The Internet network may encounter connection difficulties or incidents. (it is necessary to reboot the box from time to time). J)
GEORGEDÉ STUDIO can therefore in no way be held responsible for incidents related to the use of the computer, Internet access, maintenance or malfunctioning of servers. (But if we had access to all the boxes, or we were called ORANGE or SFR we would be responsible).
Item 13 - Validity of the General Terms and Conditions of Sale
GEORGEDÉ STUDIO reserves the right to modify them at any time. If necessary, the new general terms of sale will be applicable only to orders placed after this modification. Royal Privilege, it is possible to modify what is written, it should be told to the strikers of RATP and SNCF.
The Products shall remain the property of GEORGEDÉ STUDIO until full payment of the price by GEORGEDÉ STUDIO. In any case, they will not leave if they have not been paid. (Unless you are a childhood friend of Philippe's).
Item 14 - Litigation and applicable law
The present general conditions of sale are subject to French law.
A word from the editor:
If you are reading these words, it is because you have been very brave to read so far and I congratulate you. Now, don't waste any more time, we take care of everything, our only goal is to make you beautiful. If a problem arose we would be at your side to solve it, nothing would satisfy me more than to make you happy, well within the limits of my means, I limit myself to the external aspect of things. For everything else, I will be very happy to exchange with you on the blog.
Last date of update of the Terms and Conditions of Sale: January 31, 2020.