Exchanges & refunds

Time limit :

GEORGEDÉ STUDIO offers 30 days to customers to change theirmind (15 days more than the law). Wethoughtthatyouhad a busyschedule and that 15 extra dayswouldbe a good time to fit this in betweenwork, family life and friends.

- The delaystarts on the date of delivery of the package.Afterthese deadlines, the delivered items willbedeemed to beaccepted by the Customer.

How to tell us ?

You must notify GEORGEDÉ STUDIO of yourdecision by e-mail (


The customerisfullyrefundedwithin 15 days.

However, GEORGEDÉ STUDIO maypostponereimbursementuntilwe have received the returnedproducts.

Reimbursementis made by crediting the Customer'sbankaccountcorresponding to the creditcardused to pay for the order or by the PAYPAL account.

How to return your Product

- by post to the followingaddress:

Georgedé Studio

Web Return Service

12, Rue de l'Echiquier 75010 Paris


It is important thatyoukeep proof of the shipment to claim yourrefund.

For any exchange request, here's how to do it :

Within the sameperiod, youcanalsorequest an exchange for a product of the same or higher value. In this case, youwill have to pay the difference.

Condition of returned or exchangedProducts :

The Product(s) returned (including in the context of an exchange) must be new, unused and if possible in their original box. Anyreturned item thatissoiled and/or damagedcannotbetaken back. You understand, theycannotberesold.

Uponreceipt of the package, GEORGEDÉ STUDIO will check the returned Product(s).

If the return isrefused by GEORGEDÉ STUDIO, the Productswillbereturned to you at yourexpensewithoutyoubeing able to demandany compensation or reimbursement.

Non-conformingProducts :

In case of delivery to the Customer of a Product thatdoes not conform to the order, you must return the Product to GEORGEDÉ STUDIO, according to the followingprocedure:

Contact GEORGEDÉ STUDIO'scustomer service, by email at the email address to beindicated

Return by post to the followingaddress:

Georgedé Studio

Web Return Service

12, Rue de l'Echiquier 75010 Paris


Alwaysremember to keep the proof of this return.

In this case youcanask GEORGEDÉ STUDIO :

- either an exchange with a Product of equivalentquality and price, within the limits of available stocks ;

- or to bereimbursed for the price of the Product ordered and any initial and return deliverycosts.


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